Privacy Policy

Privacy Policy for T&G Embroidery

Effective Date: April 30, 2024

At T&G Embroidery ("we," "us," "our"), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy describes how we collect, use, and protect your personal information, as well as your rights regarding that information.

1. Information We Collect

We collect personal information to provide our services and enhance your experience. The types of personal information we collect may include:

  • Contact Information: Name, email address, phone number, and postal address.
  • Payment Information: Credit card details or other payment information.
  • Account Information: Username, password, and account preferences.
  • Purchase History: Information about products you purchase from us.
  • Communications: Emails, customer service inquiries, and other communications.
  • Usage Information: Data about your interactions with our website, such as browser type, IP address, pages visited, and time spent on our site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: Processing orders, managing accounts, and delivering products.
  • Customer Support: Responding to inquiries, resolving issues, and providing assistance.
  • Marketing and Communications: Sending promotional materials, updates, and newsletters (with your consent).
  • Site Improvement: Analyzing website usage and improving our services.
  • Security and Compliance: Detecting and preventing fraud, protecting our website, and complying with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who help us operate our website, process payments, or deliver products.
  • Business Partners: Trusted partners who assist with marketing and customer engagement (with your consent).
  • Legal Requirements: Authorities, if required by law or in response to a legal request.

4. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: Request access to your personal information and correct inaccuracies.
  • Deletion: Request the deletion of your personal information (subject to legal obligations).
  • Opt-out: Opt-out of marketing communications at any time.
  • Data Portability: Request a copy of your personal information in a commonly used format.

To exercise these rights, please contact us at [email address].

5. Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can adjust your browser settings to manage cookies, but some features of our site may not function properly if cookies are disabled.

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us to request its deletion.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through our website or other means. Please review this policy periodically for any updates.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Thank you for choosing T&G Embroidery! We value your trust and are committed to protecting your privacy.